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Privacy Policy

Last updated: Sept 2025

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We’re committed to protecting your privacy and ensuring your personal data is handled with care, respect, and transparency. Whether you're booking a stay or simply browsing our site, this policy explains how we collect, use, and safeguard your information.

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​1. What Information We Collect

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We may collect and process the following types of personal data:

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  • Contact details: name, email address, phone number

  • Booking information: dates of stay, number of guests, preferences

  • Payment details: securely processed via third-party providers

  • Technical data: IP address, browser type, device information

  • Wellness/adventure preferences: if you opt into curated experiences

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2. How We Use Your Information

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We use your data to:

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  • Confirm and manage bookings

  • Communicate with you before, during, and after your stay

  • Tailor your experience, including wellness or adventure offerings

  • Improve our website and services

  • Comply with legal obligations

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We do not sell your data or use it for unsolicited marketing.

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3. Sharing Your Data

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We may share your data with:

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  • Trusted service providers (e.g. payment processors, booking platforms)

  • Legal authorities if required by law

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All third parties are contractually obligated to protect your data.

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4. Data Retention

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We retain your data only as long as necessary:

  • Booking records: up to 7 years (for legal compliance)

  • Communication preferences: until you opt out

  • Wellness/adventure preferences: deleted after your stay unless you opt in for future updates

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5. Your Rights

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You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to certain uses

  • Withdraw consent at any time

To exercise these rights, contact us at [info@remoresteading.com].

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6. Cookies

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Our website uses cookies to enhance your browsing experience. You can manage cookie preferences via your browser settings. For more details, see our [Cookie Policy].

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7. International Transfers

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If we transfer data outside the UK, we ensure appropriate safeguards are in place.

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8. Contact Us

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If you have questions or concerns about this policy or your data, please reach out:

Email: info@remoresteading.com
Address: Remore Steading, Lower Remore, Nairn, Highlands, IV125UZ

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